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Shipment processing time

 

All orders are processed within 5 -10 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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We only ship to address in the state of Tennessee.

 

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be a flat fee of $10 for orders under $100.00 and FREE shipping for orders of $100.00 and over.

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

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Damages

 

USTA Tennessee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.S.

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.