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Shipping Policy

Shipment processing time

 

All orders are processed within 5 -10 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

We only ship to address in the state of Tennessee.

 

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be a flat fee of $10 for orders under $100.00 and FREE shipping for orders of $100.00 and over.

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

 

USTA Tennessee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.S.

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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